
Help your leaders build empathy and drive performance
Employees thrive under empathetic leaders, but empathy doesn’t always come naturally. Many leaders want to show compassion but struggle to balance it with accountability. This creates an empathy gap where employees feel disconnected, unsupported, and less engaged.
Blanchard’s Leading with Empathy™ program gives leaders a practical approach to developing empathy as a leadership strength. Leaders who develop curiosity, helpfulness, and self-awareness skills learn to understand others better while maintaining their ability to hold people accountable.

Blend compassion and accountability through three core leadership practices
In this engaging online module, leaders participate in self-directed learning, watch videos, and complete practice and reflection exercises focused on three key empathy skills:
- Communicate Intentionally: Ask respectful questions to better understand what others are experiencing.
- Feel Their Feelings: Practice stepping into someone else’s shoes to recognize and validate their emotional experience.
- Respond Thoughtfully: Balance relationships and results with clear expectations to hold people accountable in a compassionate and productive way.
Ready to Get Started?
Give your leaders the confidence and capability to lead with empathy and see the difference it makes in performance, trust, and culture.