What Friction Can Teach Us

In this episode of LeaderChat, organizational psychologists and executive coaches Maggie Sass, PhD, and Ross Blankenship, PhD, authors of Friction: How Tension, Emotion, and Change Reveal Better Leaders, explore what tension can reveal about ourselves, our teams, and the systems around us.

Learn how leaders can recognize what friction is telling them, help teams navigate tension productively, and use difficult moments as opportunities for greater awareness, growth, and stronger performance.

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