David Novak on the Awesome Power of Recognition
In this episode, we speak with David Novak, co-founder and former CEO of Yum! Brands and author of O Great One!: A Little Story About the Awesome Power of Recognition..
For Novak, a large part of the success he had with improving performance at KFC, Pizza Hut, and Taco Bell during his tenure as CEO of parent company Yum! Brands was creating a culture of recognition.
“Recognition is a big driver of success. You have to show people you care about them,” says Novak. “Leaders need to be heart-wired—they need to have a big heart.”
Novak shares that the higher up you go in the organization, the more you have to support other people’s ideas.
