Challenging Conversations in The Workplace
Whether the focus is delivering a difficult message, diffusing a tense situation, giving tough performance feedback, or confronting insensitive behavior, most of us feel some reluctance when faced with having challenging conversations that have the potential to escalate into conflict. Whether you run a multi-million dollar corporation or a small not-for-profit organization, the ability to have honest, open conversations on controversial topics is a vital skill for leaders.
