Garry Ridge on Helping People Win at Work
In the latest installment of the Blanchard LeaderChat Podcast, Chad Gordon interviews Garry Ridge, CEO of WD-40 Company and coauthor with Ken Blanchard of Helping People Win at Work. Garry shares key principles from the book and how he has put them into practice over the past ten years at WD-40 with remarkable impact.
It all starts with goal setting—a conversation focused on getting where you want to go—and it is a shared responsibility between the manager and direct report.
In Garry’s opinion, the annual performance review process is broken. Why wait until the end of the year? Coaching, development, and feedback should be an everyday conversation between leader and direct report. Garry describes how to change people’s mindsets so mistakes become learning moments—and how this shift not only helps drive out fear but also increases learning.
